Get the best out of BBC iPlayer and fix issues with our really helpful support site.
iPlayer help and FAQs
Known issues
Connected TV | Update
Why am I being told to update BBC iPlayer on my Google TV?
Some Google TV users are being told to update the app
Connected TV | Update
Why am I unable to watch some live content on my TV?
Some TVs are unable to show online-only live streams
Connected TV | Update
Why am I seeing an error code on my Samsung TV?
Some Samsung users are seeing an error code when trying to use iPlayer
